10 easy-to-digest & fast-to-implement online video-based learning modules, containing 35 lessons specifically designed to onboard newcomers or to level-up PM veterans, enabling them to continually deliver outstanding results!
Whether you have been a PM for 5 minutes or 5 years, you will find enormous value in Terri's industry leading essential skills, knowledge and processes for Property Managers. Taking on board and implementing these best practice initiatives will see you getting the results you deserve, being loved 💖 by tenants and landlords alike and being acknowledged 👍 by your boss for performing highly in your role.
PM ESSENTIALS IS BROKEN UP INTO 10 ESSENTIAL MODULES:
Great communication skills are definitely an
essential part of a Property Manager's toolkit. In this module you're taken through why it is so important and how this looks.
Arrears management is more than just "chasing someone" to pay their rent and if handled badly, the repercussions are extensive. Here you'll understand the best way to deal with arrears.
In this module you'll learn the steps to follow to maximise your owners' return (and the agency's) with a strong lease renewal process. Oh, and your life as a property manager will be so much easier!
In this module, you'll learn the best way to say goodbye to a tenant to avoid unnecessary drama and issues, including communication touch points and practical advice.
Understanding how to navigate this process is
important for the ongoing success of the agency. In this module, you'll learn how to minimise the
fallout when a client takes their business elsewhere.