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10 easy-to-digest & fast-to-implement online video-based learning modules, containing 35 lessons specifically designed to onboard newcomers or to level-up PM veterans, enabling them to continually deliver outstanding results!

 

 

Whether you have been a PM for 5 minutes or 5 years, you will find enormous value in Terri's industry leading essential skills, knowledge and processes for Property Managers. Taking on board and implementing these best practice initiatives will see you getting the results you deserve, being loved 💖 by tenants and landlords alike and being acknowledged 👍 by your boss for performing highly in your role. 

 

 

PM ESSENTIALS IS BROKEN UP INTO 10 ESSENTIAL MODULES:

The 3 phases of a client's journey -the Warm Welcome, Anticipatory Service and the Fond Farewell along with what service really looks like in property management.

The 3 phases of a client's journey -the Warm Welcome, Anticipatory Service and the Fond Farewell along with what service really looks like in property management.

Great communication skills are definitely an
essential part of a Property Manager's toolkit. In this module you're taken through why it is so important and how this looks.

Leasing a property is more than just finding a tenant to pay rent. In this module, you'll understand the steps to take through this very important process.

Leasing a property is more than just finding a tenant to pay rent. In this module, you'll understand the steps to take through this very important process.

Arrears management is more than just "chasing someone" to pay their rent and if handled badly, the repercussions are extensive. Here you'll understand the best way to deal with arrears.

Without a doubt, routine inspections are one of the most valuable tasks a property manager is responsible for. In this module, you'll learn the essential steps to nailing this important process.

Without a doubt, routine inspections are one of the most valuable tasks a property manager is responsible for. In this module, you'll learn the essential steps to nailing this important process.

In this module you'll learn the steps to follow to maximise your owners' return (and the agency's) with a strong lease renewal process. Oh, and your life as a property manager will be so much easier!

Repairs & maintenance are often the biggest pain points for clients and property managers. In this module, you'll learn the process to follow to reduce stress for everyone involved.

Repairs & maintenance are often the biggest pain points for clients and property managers. In this module, you'll learn the process to follow to reduce stress for everyone involved.

In this module, you'll learn the best way to say goodbye to a tenant to avoid unnecessary drama and issues, including communication touch points and practical advice.

Understanding how to prioritise tasks and manage your time is critical for your success as a property manager. In this module, you will set yourself up for success from the start.

Understanding how to prioritise tasks and manage your time is critical for your success as a property manager. In this module, you will set yourself up for success from the start.

Understanding how to navigate this process is
important for the ongoing success of the agency. In this module, you'll learn how to minimise the
fallout when a client takes their business elsewhere.

PM ESSENTIALS

$450.00 + GST

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • 10 Modules
  • Drip fed over 10 days
  • 35 Video Based Lessons
  • Downloadable Resources including Checklists
  • Q&A Access
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